REFUND POLICY

Refund Policy – JABproducts

At JABproducts, customer satisfaction is very important to us. We want you to shop with confidence, knowing that we are here to help if something is not right with your order.

1. Returns & Eligibility

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and unwashed

• The item must be in its original condition and packaging

• Proof of purchase (receipt or order number) is required

Certain items may not be eligible for return, including:

• Innerwear, swimwear, and personal items

• Items on sale or clearance (unless defective)

2. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–10 business days

• The refund will be issued to your original method of payment

3. Damaged or Wrong Items

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or full refund.

4. Shipping Costs

• Return shipping costs are the customer’s responsibility, unless the return is due to our error.

• Original shipping fees are non-refundable.

5. Exchanges

We only replace items if they are defective, damaged, or the wrong size. For exchanges, please contact our support team before sending any item back.

6. Contact Us

For any questions about returns or refunds, please contact us at:
📧 support@jabproducts.com
📞 Customer Support: [Your Phone Number]